1. Click “Restore” button in the login screen.
2. Enter the email address you used to register your account with.
3. Log in to your email and check your inbox for the password reset email. Make sure it is sent from support@bittrilx.com
4. Follow the link in the email and enter a new password. The email may take up to 10 minutes to be delivered (make sure to check the spam folder if you don't receive it. Warning! Resetting the password will temporarily block withdrawals for 2 weeks due to security precautions.

In order to send/transfer funds from your account balance to your wallet, you need to make a withdrawal. You can create. In order to do so, you will need to follow these steps:
1. Go to your User Panel;
2. Find and click the "Withdraw" button in top right corner;
3. Choose the amount to be transferred and click "Withdraw";

Every Bittrilx customer has a unique referral link, which can be shared with anyone, you would like to invite to start using Bittrilx . Any new user, who registers using your referral link becomes a lifetime referral.

You can find your unique referral link in your account's Dashboard. In order to copy your referral link click the 'Referral Link' button.

You can find statistics of your referrals, in your account’s Dashboard by selecting “Direct referrals”. Bear in mind, your referrals’ identity are protected by our Privacy Policy, so you won’t see the details of their accounts.

Your investment account would be credited immediately our financial team receives and confirm your payment.

Successful identity verification is required in order to enable certain features for your Bittrilx account including raising the withdrawal limit. Certain legal obligations, such as KYC (Know Your Customer) regulations, require us to learn more about our clients’ identity before letting them use the full range of our services. This article intends to guide you through a step-by-step process to complete your account verification. Account verification is divided into two steps:

Level 1
In order to reach the first level of verification, you will need to complete your profile. 1. Go to your Settings. 5. Select Profile. 6. Fill out all applicable fields. All fields marked with an asterisk must be filled in. Please ensure that all information, you provide, is true, complete, not misleading and up to date to avoid any complication with further verification.

Level 2
In order to complete the second level of verification, you will need to prove your identity. 1. Go to your Settings. 7. Select Verification. 8. Choose the type of Document, you would like to send. 9. Enter the document number. 10. Attach the front cover and the double page of your international passport or both sides of your different government-issued identification document in JPEG format. 11. Attach a selfie with the document that you have provided in JPEG format. We accept the following types of government-issued identification documents: • International passport (double page) • National ID card • Driving license We do not accept any other types of ID.

Once your withdrawal request is approved, you’ll receive a confirmation mail and the amount will be automatically deducted from your wallet balance .

To start investing cryptocurrency, you will need to create an account by registering on the website. Registration is fast and simple: enter your email address to be used in the system, your country, password and date of birth. After filling in all the necessary fields, click the “Register” button to go to your account’s Dashboard where you can find the latest news and tips on how to start using the service and an overview of your mining statistics.

No, there is no hidden charge fee on our platform.